Organisation: PV Holidays Trip
Job Title: Travel Consultant
Location: Chrompet, Chennai
Job Type: Full-Time | On-site
Experience Required: Fresher/ Entry-Level
Industry: Travel & Tourism
Job Summary
PV Holidays Trip is inviting applications for the position of Travel Consultant at its Chrompet office in Chennai. This opportunity is ideal for fresh graduates who are passionate about travel, customer service, and sales. If you are enthusiastic about exploring destinations, understanding travel trends, and assisting customers in planning memorable journeys, this role provides an excellent platform to begin your career in the travel and tourism industry.
As a Travel Consultant, you will handle both domestic and international travel requirements. From understanding customer preferences and budget expectations to recommending suitable holiday packages and managing bookings, you will be involved in the complete travel coordination process. The position requires strong communication skills, attention to detail, and a customer-focused approach to ensure smooth and satisfying travel experiences.
Key Responsibilities
Customer Consultation & Travel Planning
- Understand client travel preferences, expectations, and budget requirements
- Provide accurate information about domestic and international destinations
- Recommend suitable holiday packages, tour plans, and customized itineraries
- Guide customers on documentation, visa processes, and travel policies
Sales & Lead Conversion
- Handle travel inquiries through phone calls, emails, walk-ins, and online platforms
- Follow up regularly with potential customers to convert inquiries into confirmed bookings
- Clearly explain package inclusions, exclusions, pricing details, and payment terms
- Achieve individual sales targets and contribute to overall team performance
- Identify opportunities for upselling and cross-selling travel-related services
Booking & Coordination
- Coordinate with airlines, hotels, transport providers, and internal teams
- Assist in ticketing coordination and ensure booking confirmations
- Verify travel dates, pricing, and package details for accuracy
- Maintain proper booking documentation and organized travel records
Client Relationship Management
- Build and maintain strong, long-term relationships with customers
- Provide personalized travel solutions to ensure high satisfaction levels
- Address customer queries and resolve concerns professionally
- Maintain regular follow-up communication before and after travel
- Encourage repeat bookings and customer referrals
System & Record Management
- Update customer details and booking information in CRM systems
- Maintain accurate records of inquiries, follow-ups, payments, and confirmations
- Monitor booking progress and ensure timely service delivery
Required Skills & Competencies
To succeed in this role, candidates should demonstrate:
- Strong verbal and written communication skills
- Good interpersonal and customer-handling abilities
- Basic computer knowledge, including MS Office and CRM software
- Genuine interest in domestic and international travel destinations
- Sales-oriented mindset with a customer-focused approach
- Positive attitude and willingness to learn
- Strong organizational skills and attention to detail
- Ability to work independently as well as within a team
Freshers with strong communication abilities and confidence in handling customers are encouraged to apply.
Educational Qualification
- Any graduate or equivalent qualification (preferred)
- Candidates with a background in tourism, hospitality, or business administration will have an added advantage
Salary & Benefits
PV Holidays Trip offers a competitive and growth-oriented work environment with:
- Salary as per company standards
- Attractive performance-based incentives
- Stable full-time employment
- Professional and supportive workplace culture
- Exposure to domestic and international travel products
- Opportunity to enhance destination knowledge and sales skills
- Long-term career growth within the travel industry
High-performing consultants will have opportunities to advance into senior sales or supervisory roles over time.
Why Join PV Holidays Trip?
Joining PV Holidays Trip provides a strong foundation for building a successful career in travel and tourism. Employees gain hands-on experience in end-to-end travel planning, customer consultation, and holiday sales. The company promotes a collaborative and supportive team culture that encourages learning, skill enhancement, and professional growth.
Travel Consultants at PV Holidays Trip work with diverse travel products and destinations, gaining valuable industry exposure. Performance, dedication, and customer-centric service are recognized and rewarded, making it an ideal workplace for ambitious professionals looking to grow in the travel sector.
How to Apply
Interested candidates may send their updated resume to:
pvholidaystrip@gmail.com
About Company:
PV Holidays Trip is a Chennai-based travel company specializing in domestic and international holiday packages. The company focuses on delivering personalized travel solutions, maintaining professional service standards, and creating memorable travel experiences for its clients. With a customer-centric approach and commitment to quality, PV Holidays Trip continues to build strong and lasting relationships in the travel industry.
