Company Name: Nalam Holidays
Job Title: Travel Consultant
Location: Chennai, India
Address: #2/598, Kuriji Street, Karimedu, Anna Nagar (IAF), Avadi, Chennai
Industry: Travel & Tourism
Employment Type: Full-Time
Experience Required: 0–2 Years
Number of Vacancies: 1
About the Company
Nalam Holidays is a Chennai (Avadi)-based travel and tourism company specializing in customized domestic and international holiday packages. The company is dedicated to delivering smooth, memorable, and well-planned travel experiences through personalized service and professional travel support.
With a strong focus on customer satisfaction, Nalam Holidays ensures that every traveler receives carefully curated itineraries tailored to their needs, budget, and preferences. The company works closely with trusted hotels, airlines, and travel partners to provide reliable and high-quality services. By combining competitive pricing with expert travel planning, Nalam Holidays has built a reputation for creating seamless and enjoyable travel experiences for individuals, families, and corporate clients.
The company operates with a customer-first approach, maintaining long-term relationships built on trust, transparency, and professionalism. Its commitment to excellence makes it a growing and promising organization within the travel industry.
Job Summary
Nalam Holidays is looking for a passionate and customer-oriented Travel Consultant to join its team in Avadi, Chennai. This role is ideal for candidates who enjoy interacting with customers, planning travel itineraries, and converting travel inquiries into successful bookings.
The selected candidate will assist clients with holiday planning, provide destination guidance, and ensure a seamless booking experience while contributing to overall sales growth. The role requires a blend of communication skills, sales ability, and travel knowledge. The Travel Consultant will serve as the main point of contact for customers, guiding them from the initial inquiry stage to post-booking support.
This opportunity is well-suited for freshers who are eager to build a career in travel and tourism, as well as candidates with up to two years of experience in travel sales or customer service.
Key Responsibilities
Customer Consultation & Travel Planning
- Understand customer travel preferences, budgets, and specific requirements
- Suggest suitable domestic and international holiday packages
- Provide clear and detailed information about itineraries, inclusions, exclusions, and pricing
- Customize travel packages based on client needs
- Guide customers through the complete booking process
- Offer professional advice on destinations, visa processes, and travel documentation
The Travel Consultant must actively listen to customer needs and provide tailored recommendations that enhance their travel experience.
Sales & Lead Management
- Convert travel inquiries into confirmed bookings
- Follow up on leads via phone calls, emails, and messages
- Achieve assigned monthly and quarterly sales targets
- Maintain proper records of customer interactions and bookings
- Build and maintain strong relationships with clients
- Handle customer objections professionally and confidently
This role requires a target-driven mindset. The ability to persuade customers and close sales effectively is essential for success.
Coordination & Support
- Coordinate with hotels, airlines, tour operators, and travel partners
- Ensure accurate booking confirmations and documentation
- Assist customers before departure with necessary travel details
- Provide post-booking support and resolve any issues
- Ensure high levels of customer satisfaction
Maintaining smooth communication between vendors and clients is a crucial part of the Travel Consultant’s responsibilities.
Required Skills:
- Strong knowledge of domestic and international travel destinations and holiday packages
- Excellent communication and customer-handling skills (Tamil & English preferred)
- Proven sales and negotiation abilities with a target-driven mindset
- Ability to convert inquiries into bookings and maintain client relationships
- Basic computer proficiency (MS Office, email, CRM/booking systems)
- Good organizational and multitasking skills
Candidates who are enthusiastic, confident, and customer-focused will thrive in this role.
Requirements
- 0–2 years of experience in travel sales or customer service (Freshers can apply)
- Good knowledge of domestic and international destinations (preferred)
- Strong communication and interpersonal skills
- Sales-driven and target-oriented mindset
- Basic computer knowledge (Email, MS Office, CRM tools)
- Ability to work in a fast-paced environment
This position is open to entry-level candidates who are willing to learn and grow in the travel industry.
Salary & Benefits
- Salary as per industry standards
- Performance-based incentives
- Training and skill development support
- Career growth opportunities in the travel industry
In addition to a competitive salary, employees can earn attractive incentives based on performance. The company also provides hands-on training to enhance industry knowledge and sales capabilities.
Why Join Nalam Holidays?
Nalam Holidays offers a dynamic and growth-focused workplace for travel professionals. Employees benefit from structured support, attractive incentive opportunities, hands-on industry experience, and a clear path for long-term career development in the travel sector.
The company encourages professional growth by offering practical exposure to domestic and international travel planning. Team members gain valuable experience in customer handling, sales conversion, itinerary design, and vendor coordination.
Working at Nalam Holidays means becoming part of a supportive team that values dedication, performance, and customer satisfaction. For individuals passionate about travel and eager to build a stable career, this is an excellent opportunity.
How to Apply?
Interested candidates can send their updated resume to:
nalamholidays@gmail.com
About Company:
Nalam Holidays is a Chennai (Avadi)-based travel and tourism company specializing in customized domestic and international holiday packages. The company focuses on delivering seamless travel experiences through personalized service, reliable support, and competitive pricing. With a customer-first approach, Nalam Holidays is committed to creating memorable journeys while maintaining strong client relationships and professional standards.
