Organisation: Juzgo Holidays
Job Title: Travel Consultant
Location: Coimbatore, India
Job Type: Full-Time | On-site
Experience Required: Fresher
Industry: Travel & Tourism
Job Summary
Juzgo Holidays is currently inviting applications for the position of Travel Consultant at its R.S. Puram office in Coimbatore. This opportunity is ideal for fresh graduates who are enthusiastic about travel, customer interaction, and sales.
If you enjoy exploring travel destinations, learning about tourism trends, and helping people plan memorable holidays, this role offers an excellent entry point into the Travel and Tourism industry.
As a Travel Consultant at Juzgo Holidays, you will assist clients in planning both domestic and international trips. From understanding their travel preferences and budget to recommending suitable holidays packages and coordinating bookings, you will be involved in the complete travel planning process.
This role requires strong communication skills, attention to detail, enthusiasm for travel, and a commitment to delivering excellent customer service.
Key Responsibilities
As part of the Juzgo Holidays team, your primary responsibilities will include:
- Understanding customer travel preferences, expectations, and budget requirements
- Providing accurate and updated information about domestic and international destinations
- Recommending suitable holiday packages based on customer needs
- Assisting clients with bookings, ticketing coordination, documentation guidance, and travel arrangements
- Handling customer inquiries through phone calls, emails, and walk-ins
- Following up with potential leads to convert inquiries into confirmed bookings
- Maintaining detailed records of inquiries, follow-ups, payments, and confirmations
- Ensuring excellent customer service before, during, and after the booking process
Skills Required
- Strong verbal and written communication skills
- Good interpersonal and customer-handling abilities
- Basic computer knowledge including MS Office, G Suite.
- Interest in travel destinations and tourism trends
- Positive attitude and willingness to learn
- Ability to work both independently and within a team
- Basic understanding of sales and customer service principles
Sales & Lead Conversion
- Handle travel inquiries received through phone calls, emails, walk-ins, and online platforms
- Follow up consistently with prospective clients to convert inquiries into confirmed bookings
- Clearly explain holiday package inclusions, exclusions, pricing, and travel policies
- Recommend suitable domestic and international travel packages based on customer requirements
- Achieve individual sales targets and support overall team performance
- Maintain accurate records of leads, follow-ups, payments, and confirmed bookings
- Identify upselling and cross-selling opportunities where appropriate
Client Relationship Management
- Build and maintain strong, long-term relationships with customers
- Provide personalized travel solutions to ensure high customer satisfaction
- Address customer queries and resolve concerns promptly and professionally
- Maintain regular communication before and after booking
- Encourage repeat bookings and customer referrals
- Ensure a smooth and positive customer experience throughout the travel journey
Coordination & System Updates
- Update customer details, inquiries, and booking information in CRM systems
- Coordinate with operations and support teams for timely service delivery
- Maintain organized documentation for bookings and travel records
- Ensure accuracy in customer information, travel dates, pricing, and package details
- Monitor booking progress and follow up on pending requirements
Educational Qualifications
- Any graduate or equivalent qualification (preferred)
- Candidates with a background in Tourism, Hospitality, or Business Administration will have an added advantage
Salary & Benefits
- Salary as per company standards
- Attractive performance-based incentives
- Stable full-time employment
- Professional and supportive working environment
- Exposure to domestic and international travel products
- Opportunity to enhance destination and product knowledge
- Scope for long-term career growth in the travel industry
Why Join Juzgo Holidays?
- Excellent opportunity to build a career in the travel and tourism sector
- Exposure to end-to-end travel planning and holiday sales
- Supportive team environment that encourages learning and development
- Opportunity to work with diverse domestic and international travel packages
- Recognition and rewards for performance and customer service excellence
How to Apply
Interested candidates can send their updated resume to:
talkto@juzgoholidays.com
About Company:
Juzgo Holidays is a travel company based in Coimbatore specializing in domestic and international holiday packages. The company focuses on delivering personalized travel experiences, high-quality service, and memorable holidays for customers while maintaining strong professional standards and customer relationships.
