Location: Mysuru, India
Brand: Accor
Department: Housekeeping
Employment Type: Full-Time
Industry: Hospitality
Job Summary
We are looking for a detail-oriented and efficient Executive Housekeeping to oversee housekeeping operations and ensure exceptional cleanliness, hygiene, and guest satisfaction at our Mysuru property. The role involves leading housekeeping teams, implementing quality standards, managing inventories, optimizing departmental budgets, and ensuring compliance with health and safety guidelines. This position requires strong leadership, exceptional organizational skills, and a passion for delivering world-class hospitality experiences.
Key Responsibilities
- Supervise and manage the housekeeping team, including recruitment, onboarding, training, and performance evaluations.
- Implement housekeeping SOPs, quality control measures, and service standards.
- Manage inventory of cleaning supplies, linen, and equipment to ensure optimal availability.
- Create, monitor, and control departmental budgets to maximize efficiency and cost effectiveness.
- Conduct routine inspections of rooms, public areas, and back-of-house spaces to ensure cleanliness and safety compliance.
- Collaborate with other departments (Front Office, Engineering, F&B) to fulfill guest requests efficiently.
- Address guest concerns or complaints related to housekeeping services with prompt resolution.
- Introduce eco-friendly cleaning practices in line with Accor’s sustainability commitments.
- Ensure proper maintenance and functioning of all housekeeping equipment.
- Stay updated with industry standards and adopt innovative housekeeping techniques.
- Maintain accurate records of team attendance, inventory levels, and maintenance needs.
- Train staff on safety procedures, chemical handling, and hygiene protocols.
Job Requirements
- 3–5 years of housekeeping management or supervisory experience in hospitality.
- Bachelor’s degree in Hospitality Management (preferred).
- Professional housekeeping certification is an added advantage.
- Strong knowledge of cleaning processes, housekeeping products, and hygiene standards.
- Excellent leadership, motivation, and team-management abilities.
- Strong organizational and time-management skills.
- Proficiency in budgeting, cost control, and inventory management.
- Excellent communication skills—spoken and written.
- Familiarity with housekeeping management systems/software.
- Knowledge of health, safety, and sanitation regulations.
- Ability to work in a fast-paced environment with flexible schedules, including weekends and holidays.
- Customer-first approach with a commitment to exceeding guest expectations.
Why Join Grand Mercure
- Work With a Global Brand: Be part of Accor, one of the world’s most respected hospitality groups, known for innovation, excellence, and limitless career opportunities.
- Lead a Flagship Property: Take charge of a premium Grand Mercure hotel located in India’s most progressive business hub—GIFT City.
- Empowerment & Autonomy: Enjoy the freedom to lead, innovate, and create meaningful guest experiences.
- Career Growth: Access global learning, leadership development, and mobility within the Accor network.
- Culture of Belonging: A workplace that values authenticity, diversity, and purpose-driven leadership.
- Impactful Leadership Role: Shape the hotel’s future, build high-performing teams, and drive strategic success.
- #BELIMITLESS Philosophy: Experience a culture that encourages you to grow, challenge norms, and pursue excellence every day.
To Apply, Click Here
About Company:
Grand Mercure is Accor’s premium upscale hotel brand designed for modern travelers seeking culturally authentic experiences. Each property blends global hospitality standards with local traditions, offering refined comfort, thoughtful service, and contemporary elegance. Grand Mercure hotels celebrate regional stories while delivering warmth, sophistication, and memorable guest experiences.
