Location: Besant Nagar, Chennai, Tamil Nadu, India
Department: Front Office / Food & Beverage Service
Employment Type: Full Time
Industry: Restaurant / Hospitality
Company: Sando Society
Job Summary
Travel Rethink Ways brings you an exciting frontline hospitality opportunity with Sando Society, a fast-growing and innovative restaurant brand in Chennai. The company is currently hiring an English-speaking Host/Captain for its vibrant outlet in Besant Nagar.
This role is ideal for individuals who are passionate about guest service, food culture, and working in a high-energy dining environment. As a Host/Captain, you will be the face of the restaurant, responsible for welcoming guests, managing service flow, and ensuring a seamless dining experience.
The position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. If you enjoy interacting with people and delivering memorable dining experiences, this is a great opportunity to build your career in the restaurant industry
About Sando Society
Sando Society is a unique restaurant concept where Japanese sandos meet Chennai swagger, creating a bold and modern dining experience. Located in Besant Nagar, the brand focuses on delivering high-quality comfort food with a creative twist.
The restaurant is known for its innovative menu, combining traditional Japanese techniques with local flavors to create dishes that are both unique and memorable. With a strong emphasis on freshness, speed, and service, Sando Society aims to redefine casual dining in Chennai.
The brand also stands out for its vibrant work culture, encouraging creativity, teamwork, and innovation. Employees are given the opportunity to grow in a dynamic environment while contributing to a fast-evolving food concept.
Job Purpose & Role Summary
The Host/Captain Job in Chennai at Sando Society focuses on delivering exceptional guest service and ensuring smooth restaurant operations.
As a Host/Captain, you will manage guest interactions from arrival to departure, ensuring a welcoming atmosphere and efficient service. You will also support the service team, coordinate with kitchen staff, and maintain high standards of cleanliness and hygiene.
This role is critical in shaping the guest experience and maintaining the restaurant’s reputation for quality service and hospitality.
Key Responsibilities
1. Guest Reception & Experience
- Greet guests warmly upon arrival and escort them to their tables
- Create a welcoming and positive first impression
- Understand guest preferences and provide personalized service
- Thank guests upon departure and ensure a memorable experience
2. Food & Beverage Service
- Serve food and beverages according to service standards
- Ensure timely delivery of orders at the correct temperature
- Maintain quality and presentation standards
- Upsell menu items and promote special offers
3. Table Management & Setup
- Set tables according to restaurant standards before service
- Ensure cleanliness and readiness of assigned workstations
- Monitor table turnover and manage seating efficiently
- Clear and reset tables promptly after guest departure
4. Coordination & Team Support
- Work closely with kitchen and service teams for smooth operations
- Assist kitchen staff during peak hours when required
- Coordinate with supervisors and team members on guest requirements
- Support overall restaurant workflow
5. Hygiene & Safety Compliance
- Follow food safety and hygiene standards (HACCP guidelines)
- Maintain cleanliness in service areas and workstations
- Ensure proper handling of food and beverages
- Adhere to health and safety regulations
6. Customer Service & Issue Handling
- Address guest queries and resolve concerns professionally
- Report complaints or irregularities to management
- Maintain a calm and professional approach in all situations
- Ensure high levels of customer satisfaction
7. Operational Duties
- Perform opening and closing duties as assigned
- Maintain service areas and side stations
- Ensure all service procedures are followed
- Support daily restaurant operations
Qualifications & Skills
Education
- High school diploma or equivalent
- Hospitality or hotel management training is an advantage
Experience
- 1–2 years of experience in hospitality or food service industry preferred
- Freshers with strong communication skills may also be considered
Skills Required
- Fluent English communication (mandatory)
- Strong interpersonal and customer service skills
- Ability to work in a fast-paced environment
- Attention to detail and presentation
- Teamwork and collaboration skills
Core Competencies
- Service-oriented mindset
- Positive attitude and energy
- Strong organizational skills
- Ability to multitask efficiently
- Professional grooming and appearance
Salary & Benefits
- Salary: ₹20,000 per month (negotiable based on experience)
- Opportunity to work in a fast-growing restaurant brand
- Exposure to modern dining concepts and service standards
- Skill development and career growth opportunities
Why This Job is a Great Opportunity
- Be part of a fast-growing and innovative restaurant concept
- Work in a high-energy, creative environment
- Gain hands-on experience in food and beverage service
- Opportunity to interact with diverse customers
- Learn modern service techniques and hospitality standards
- Strong potential for career growth within the brand
Career Growth Opportunities
This role offers a strong foundation for growth in the hospitality and restaurant industry. With experience and performance, candidates can progress into roles such as:
- Senior Captain
- Restaurant Supervisor
- Floor Manager
- Guest Relations Executive
- Restaurant Manager
Working with Sando Society provides exposure to modern dining trends and operational excellence.
Work Location Advantage – Besant Nagar, Chennai
Besant Nagar is one of Chennai’s most vibrant and popular neighborhoods, known for its beachside charm, cafes, and restaurants. Working in this location offers exposure to a diverse customer base and a lively hospitality scene.
The area attracts both locals and tourists, providing a dynamic environment for hospitality professionals to grow and develop their skills
Work Culture & Environment
Sando Society offers a startup-style work environment where creativity, teamwork, and innovation are encouraged. Employees are given the opportunity to contribute ideas, learn quickly, and grow within the organization.
The company promotes a collaborative culture where every team member plays a key role in delivering exceptional service and building a strong brand identity
Apply Now
If you are passionate about hospitality and want to build your career in a modern restaurant environment, this Host/Captain Job in Chennai at Sando Society is a great opportunity
To Apply, Click Here
About Company:
Sando Society is a modern restaurant brand in Chennai blending Japanese sandwich culture with bold local flavors. Known for its innovative menu and vibrant dining experience, it offers a dynamic environment focused on creativity, quality, and exceptional guest service
Important Note
Travel Rethink Ways is not the hiring company. We only share verified hospitality and travel job opportunities to help job seekers find the right career path. Stay connected with Travel Rethink Ways for more trusted job updates and career opportunities.
