Experience: 4 – 8+ Years
Company: iTour
Employment Type: Full Time
Location: T. Nagar, Chennai – 600017
Work Mode: In-Office
Languages Required: Tamil & English
Job Summary
As a Sales Manager at iTour, you will play a critical leadership role in driving revenue growth, building a high-performing sales team, and expanding the company’s market presence. This position requires a seasoned sales professional with proven experience in managing teams, developing sales strategies, and delivering consistent business results. You will be responsible for setting sales direction, optimizing processes, mentoring team members, and working cross-functionally to ensure strong client acquisition, retention, and long-term growth.
Key Responsibilities
- Lead, mentor, and manage a team of sales executives to consistently achieve and exceed individual and team sales targets.
- Design, implement, and execute strategic sales plans aligned with company growth objectives.
- Drive revenue growth through new customer acquisition, upselling, and repeat business.
- Monitor sales performance metrics, analyze results, and provide structured coaching and performance improvement plans.
- Identify new market opportunities, customer segments, and partnership avenues to expand business reach.
- Build and maintain long-term relationships with key clients, corporate accounts, and travel partners.
- Work closely with the marketing team to develop and execute lead-generation campaigns and conversion strategies.
- Analyze market trends, competitor activity, and customer insights to refine sales approaches and offerings.
- Ensure high levels of customer satisfaction through effective post-sales engagement and issue resolution.
- Collaborate with operations and product teams to ensure smooth service delivery and client experience.
- Maintain accurate sales records, forecasts, reports, and CRM data for management review.
- Represent iTour professionally at client meetings, industry events, and business discussions when required.
Requirements
- Minimum 4–8+ years of proven experience in sales, with at least 2–3 years in a Sales Manager or team leadership role.
- Prior experience in the travel and tourism industry is highly preferred.
- Strong leadership, people management, and decision-making skills with the ability to motivate and scale teams.
- Demonstrated track record of meeting and exceeding aggressive sales targets.
- Excellent communication, negotiation, and relationship-building abilities.
- Strong understanding of travel products, destinations, pricing strategies, and tourism trends.
- Hands-on experience with CRM systems and sales reporting tools.
- Bachelor’s degree in Business, Marketing, Tourism, or a related field (MBA preferred).
- Willingness to travel and work flexible hours as business demands.
Why Join iTour?
At iTour, you’ll be part of a fast-growing, experience-driven travel company where operations play a central role in delivering exceptional journeys. You will work in a structured, collaborative, and process-focused environment that values efficiency, accountability, and service excellence. This role gives you the opportunity to directly impact customer satisfaction while gaining exposure to a wide range of destinations, travel products, and real-world operational challenges. If you’re passionate about travel and enjoy solving problems behind the scenes, iTour offers a platform to grow professionally in a dynamic industry.
How to Apply
Interested candidates can send their updated resume to:
Email us at info@itour.co.in
About Company:
iTour, is a leading travel and tourism agency dedicated to creating exceptional and meaningful travel experiences. With a strong focus on client satisfaction, we specialize in domestic and international tours, corporate travel, student excursions, and customized travel planning. Driven by a passionate team of travel professionals, iTour helps travelers discover new destinations, travel seamlessly, and create unforgettable memories through well-crafted journeys.
