Experience: 0 – 2 Years | Full Time
Company: iTour by Rethink Ways Pvt. Ltd.
Work Mode: In-Office
Location: 59, 4 B, Sagas Amar Court, G.N. Chetty Road, T. Nagar, Chennai – 600017
Languages Required: Tamil & English
Job Summary
As a Technology Support Executive at iTour, you’ll play a key role in ensuring smooth operations across our digital platforms and travel systems. You’ll assist internal teams with technical support, monitor CRM and booking tools, and coordinate with the development team for system updates or troubleshooting. This role bridges technology and operations, helping iTour deliver seamless, tech-enabled travel experiences.
Perfect for candidates passionate about technology, travel, and collaborative problem-solving.
Key Responsibilities:
- Support daily usage and maintenance of CRMs, booking systems, and internal tools.
- Provide first-level tech support for sales, operations, and product teams.
- Coordinate with the developer team for updates, bug fixes, and feature requests.
- Manage user access, data accuracy, and security compliance.
- Assist in onboarding new tools or systems and training team members.
- Generate reports and data summaries from CRM and software platforms.
- Monitor system performance and ensure smooth technical operations.
- Contribute to improving processes through digital solutions and automation ideas.
Requirements:
- 0 – 2 years of experience in IT support, tech coordination, or CRM operations (travel industry exposure is a plus).
- Strong understanding of basic IT systems, CRMs, and cloud tools (e.g. Google Workspace, MS Office).
- Good troubleshooting and coordination skills.
- Excellent communication and teamwork abilities.
- Bachelor’s degree in IT, Computer Applications, or a related field.
- Interest in travel technology and operational efficiency.
- Freshers with relevant internships or technical exposure are encouraged to apply.
Why Join iTour?
- Be part of a growing travel brand embracing smart technology.
- Collaborate with multiple teams and the in-house tech department.
- Gain hands-on experience with travel systems and digital platforms.
- Contribute to building a seamless, tech-enabled customer experience.
Need a Trusted Travel Partner?
Explore travel stories, guides, and more on Travel RethinkWays
For Inquiries or Applications:
Email: info@itour.co.in
About Company:
iTour excels in designing life-enriching vacations for fascinating people like you — whether you are looking to spend meaningful time with loved ones, reconnect with yourself in the wild, or rediscover and take part in something big & audacious.
For official website – itour.co.in
